Terms and Conditions of Service
Before an initial consultation can take place, clients will be asked to sign a declaration indicating that they have read and understood the Terms and Conditions of Service and the Privacy Policy.
Trading Name, SeeSaLT Speech and Language Therapy is the trading name for a collaboration of Speech and Language Therapists working as Sole Traders.
Assessment and Therapy Sessions.
Sessions will vary depending on the needs and attention span of the child. Most therapy sessions will last from 45 minutes to an hour and assessment sessions 60 – 90 minutes. This will include liaison time with parents/teachers/Teaching Assistants as appropriate. Verbal feedback will be given following the initial assessment session and periodically thereafter.
Written reports can be provided on request and are subject to an additional charge.
Reports can take up to 21 days to be generated, depending on the demand for service.
See the Fees Section (below) for details of costs per session.
Disclaimer.
I strive to deliver high-quality care. All information supplied by myself is evidence-based in my opinion, but no warranties, express or implied, are made. I am not responsible for the validity or accuracy of any material or ideas presented by other individuals, groups or companies. Therapy, programmes and advice provided by myself, are designed to inform, and/or to facilitate in improving aspects of communication. Unfortunately, some communication difficulties, diseases or disorders do not respond well to treatment and recovery can be slow or not happen at all. In some instances, communication can deteriorate further over time. The programmes, activities, ideas and information may not lead to a cure or a guarantee that the communication difficulty will improve. I cannot be held responsible for therapy and/or programmes being carried out incorrectly by other people.
Liaison with other professionals.
Your Speech and Language Therapist can discuss your child’s needs with teaching staff and advise on any targets/programmes or written reports, where these have been provided. With your permission, they may share this with key professionals (such as a Consultant Paediatrician). They will also liaise with your local NHS Speech and Language Therapist, with your permission.
Cancellation Policy.
Please give as much notice as possible. If a child is seen in school, it is the responsibility of the parent to notify the therapist of any absence from school.
Appointments that are cancelled with less than 24 hours notice may be charged at the full rate, If you have already paid part or all of the fee I cannot offer a refund for such an appointment, except at my discretion in exceptional circumstances. This includes appointments in schools and nurseries. If we need to cancel an appointment, the maximum possible notice will be given and the appointment will be rescheduled at the next possible convenient time. I will refund any fees you’ve paid in advance. I cannot be liable for any other expenses you’ve incurred in connection with the appointment.
Opting Out.
If in the individual Speech and Language Therapist's professional opinion, your child is no longer benefiting from therapy or needs a break, this will be discussed with you. Similarly, you have the right to stop therapy at any time.
Safeguarding.
We will only share personal information with other Multi-Disciplinary Professionals involved such as GPs, Educational Psychologists and/or school staff with your consent. In exceptional cases when there is a genuine concern for the safety and well-being of your child, it may be necessary to share information in the absence of consent.
Each therapist holds a valid Enhanced DBS certificate (formerly known as Criminal Records Bureau).
Complaints Procedure.
I aim to provide the best quality care. If you believe that you have not been provided with a service with an appropriate level of care and skill, then please contact me to discuss this at the earliest opportunity. I am registered to practice with the Health and Care Professions Council (HCPC). This means that I conform to professional clinical standards as determined by the HCPC. A copy of the standards is available to download from the HCPC website.
Any complaints or concerns should be discussed directly with me in the first instance. If unresolved within 7 days, please contact:
The Chair,
Association of Speech and Language Therapists in Independent Practice. c/o
WSS Coleheath
Bottom Speen
Princes Risborough HP27 0SZ
The Health and Care Professions Council may be contacted at:
Park House, 184 Kennington Park Road
London, SE11 4BU
Phone: 020 7840 9814
Fax: 020 7582 4874
Email: ftp@hpc-uk.org
PAYMENT- cash and direct bank payments are accepted.
Initial Consultation & Therapy/Review Sessions: Invoices will be sent monthly or payment is accepted prior to block bookings or following each individual session.
All invoices must be paid within 14 days of receipt. Unless stated otherwise.
An administration charge of £10 will be incurred for late payments.
Any claims from medical companies are the sole responsibility of the client.
Fees are within the guidelines recommended by the Association of Speech & Language Therapists in Independent Practice (ASLTIP) which is approved by the Royal College of Speech & Language Therapists (RCSLT).
SeeSaLT Liverpool
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